INDIANAPOLIS -- After many people complained about the long lines for the ninth annual Brewers of Indiana Guild Winterfest, Drink Indiana Beer issued an apology Sunday.
The organization said the following, in part:
"The issues at both gates were related to our ticket scanning system which caused the delays in getting everyone through in a timely manner, and as a result we are committed to making this up to those who lost valuable sampling time at the festival."
The beer fest that became a trending topic on Twitter for more than 24 hours on Saturday was bound to attract a large crowd, but attendees standing in line believed the ticket line was “unorganized.”
Some of them were waiting in line for more than two hours just to get inside.
Been in line over an hour for #IndyWinterfest...halfway there.
— Mark (@brenemanma) February 4, 2017
The people at #IndyWinterfest haven't mastered the concept of "other doors" yet. Get it together.
— Pug Life (@IndianaMills) February 4, 2017
@DrinkIndiana I'm calling BS. #IndyWinterfest pic.twitter.com/vL6MTSxU5U
— Allison Darling (@ohh_my_darling) February 4, 2017
@DrinkIndiana may want to check #IndyWinterfest. Maybe sell less tickets? Maybe open more doors? Maybe deliver on what you sell people? Try?
— Kyle Stuard (@KStuard13) February 4, 2017
@DrinkIndiana winterfest started 50 minutes ago. This is a small part of your line. So frustrated #IndyWinterfest pic.twitter.com/sMwi9WlZH0
— Emily Compton (@misses_compton) February 4, 2017
Feeling scammed by #IndyWinterfest.. first hour of the actual festival spent in line even though we got here well before doors opened.
— Julie Mund (@JAMoid13) February 4, 2017
what are the chances for refunds #IndyWinterfest - $40 to stand in the street? This is a bummer
— TJ Davis (@thetjdavis) February 4, 2017
@DrinkIndiana 1 entrance for 10k people is a great way to start the afternoon off with a bad taste in everyone's mouth. #IndyWinterfest
— Steve Salinas (@stevenmsalinas) February 4, 2017
So...... 7 ticket checkers for 10,000 people should be fine, right? #IndyWinterfest
— Jake Cronauer (@jakecronauer) February 4, 2017
Brewers of Indiana Guild full statement is below:
For those who encountered difficulties getting into #IndyWinterfest yesterday, our sincere apologies: pic.twitter.com/9S62NEiEgT
— Drink Indiana Beer (@DrinkIndiana) February 5, 2017
