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CALL 6: Indianapolis to spend $3.8M on website overhaul

CALL 6: Indianapolis to spend $3.8M on website overhaul
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INDIANAPOLIS -- The City of Indianapolis and Marion County launched a two-year overhaul of the Indy.gov website on Tuesday, to make government services more accessible for constituents.

The project “Shift Indy” will cost $3.8 million, according to Abbey Brands, chief communications officer for the Information Services Agency for the City of Indianapolis and Marion County.

“The initiative is currently planned for two years and is being funded by the Information Services Agency’s budget, despite an overall reduction of $2.3 million for 2017,” said Brands. “Through utilizing current contracts, we are able to fund this project within our planned budget. That being said, we estimate project cost at $2.2 million in 2017 and $1.6 million in 2018.”

The city’s new website is expected to launch in several phases and be more mobile friendly for its users.

“We are extremely excited about this initiative and what it means for our constituents,” said Ken L. Clark, Chief Information Officer for the City of Indianapolis & Marion County. “We want to build a digital City Hall that improves how everyone, from our citizens to our local businesses, interacts with their government. This initiative is about more than a website; it’s about transforming how local government serves its constituents.”

A pilot site will launch in the the near future, living simultaneously alongside the current Indy.gov, according to a news release.

“Residents shouldn’t have to know the intricacies of municipal government in order to easily access the tools and services they need,” said Indianapolis Mayor Joe Hogsett in a news release touting the overhaul. “As a progressive city invested in tech growth, it is important we are taking our own steps forward to make city government easy to navigate and reflective of modern technology. Today’s announcement begins a process that will ultimately, create a more convenient, transparent and user-friendly system–particularly for residents that need government services but can’t always easily access the City-County Building.”  

You can sign up for updates on the project at Shift.Indy.gov.