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Where's my stimulus check? Some H&R Block customers are asking

There's been a delay, company says
How to get your stimulus check faster
Posted at 11:47 AM, Jan 05, 2021
and last updated 2021-01-06 09:46:27-05

INDIANAPOLIS — Some people who filed their taxes last year through H&R Block are experiencing a delay in receiving their second stimulus check, the company announced.

The Internal Revenue Service and the U.S. Treasury Department began sending checks last week. However, many H&R Block customers using the IRS Get My Payment website have reported their money was sent to an account number they do not recognize.

The company released a statement Monday saying customers who took a refund transfer in 2019 are seeing a number that reflects that temporary account.

"The IRS Get My Payment website may display an account number you don’t recognize," the statement said. "If you took a Refund Transfer, it may be reflecting that account number. Check your 2019 return to confirm. But don’t worry – we have sent these payments on to the method you chose for Refund Transfer: direct deposit, check or Emerald Card. The money should be there by the end of the day."

WRTV spoke with several H&R Block customers who said they are still waiting for their stimulus check money to arrive in their bank accounts.

People with questions should contact H&R Block at 1-800-HRBLOCK and @HRBlockAnswers on Twitter.

RELATED | You can now check the status of your second stimulus check