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Computer issues cause big problems for Indiana BMV

Technical failure means no transactions
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Posted at 8:04 PM, Nov 04, 2019
and last updated 2019-11-04 20:23:38-05

INDIANAPOLIS—The Indiana Bureau of Motor Vehicles says it is not able to process any transactions due to a "technical failure," that is keeping its systems down, Monday evening.

The BMV says the problem began around 4 p.m. and is with its "credential vendor," IDEMIA. It impacts the bureau's web site and its BMV Connect kiosks.

The situation comes at a bad time, since the BMV issues identifications which are needed to vote in Tuesday's election.

“We understand the BMV plays a critical role leading up to Election Day helping Hoosiers get necessary identification to vote. We will work with our vendor until this issue is resolved,” stated BMV Commissioner Peter Lacy. “We will work diligently with IDEMIA to ensure this issue does not occur in the future.”

Branches will also be open on Tuesday from 6 a.m. to 6 p.m.

Updates on the system will be shared on IN.gov/BMV [in.gov] and across social media platforms.