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Dealers in limbo thanks to Takata recall

Posted at 9:35 PM, Apr 14, 2016
and last updated 2016-04-14 21:35:05-04

INDIANAPOLIS -- Dealers trying to fix Takata airbags recalled due to shrapnel concerns have found themselves unable to sell certain models of cars.

The actual repair is simple: Mechanics remove the airbag inflator and replace it with a $142 part. The problem is getting the part.

"That's the million dollar question." Said Anthony Hurt, general manager for Hubler Acura. "We don't have a good answer for you. We weren't even supposed to have the ones we go now until the end of the summer. But they are starting to trickle in."

In the interim, Hurt said customers will receive rental cars free of charge.

Hubler said some customers have taken another road. Rather than waiting to get their defective cars repaired, they've purchased new vehicles. As many as 30 percent of customers at Hubler are getting special deals on trade-ins right now because of the recall.

The dealership says it has more than 70 used vehicles that can't be sold until the recalled airbags are fixed.

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