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Duke Energy customers who need help paying electric bill can get $300 toward bill

Duke Energy winter assistance funds increase to $750K
Posted at 12:32 PM, Dec 09, 2019
and last updated 2019-12-09 12:32:41-05

PLAINFIELD — Duke Energy announced Monday its winter assistance funding has increased for customers in Indiana who may be struggling to pay their winter energy bills.

Duke Energy's total energy assistance has risen to $750,000.

The company is contributing $650,000 for low-income customers through its 'Helping Hand' program, according to Duke Energy. Additionally, Hoosier customers and Duke Energy employees have provided more than $96,000 through November.

"We know the winter months can be a hardship for some, and each year our shareholders and customers contribute to help families and individuals who may be struggling to pay their winter energy bills," Stan Pinegar, Duke Energy Indiana President, said. "This year, to reach more customers in need, we are increasing our shareholder contribution by $150,000. Last year, we were able to help more than 3,700 Hoosiers who needed assistance paying their electricity bills."

READ | Heat bills projected to be lower in Central Indiana this winter |

A portion of the company's funding is the result of an agreement with the Indiana Office of Utility Consumer Counselor.

Duke Energy provided the following tips for saving on the heat bill:

  • Reduce your thermostat to the lowest comfortable setting when home, and bump the thermostat down a degree or two when leaving home.
  • One of the easiest things customers can do to support heating efficiency is to change air filters regularly. A dirty air filter makes a heating system work harder, which uses more energy.
  • Leave drapes or blinds open during sunny winter days to allow the sun's rays to warm the house, but close them at night to help insulate your home.

To determine eligibility for the funds, customers should contact their local EAP agency.

MORE | Heating assistance available for Hamilton County residents |