INDIANAPOLIS -- Indianapolis' Interactive Intelligence Group has been sold for $1.4 billion to San Francisco-based rival Genesys. Both companies make call center software.
“I am confident that our agreement with Genesys, which follows a careful evaluation of strategic alternatives, provides Interactive Intelligence shareholders with immediate and significant value, and will deliver meaningful benefits to our customers, partners and employees, said Don Brown, President and CEO of Interactive Intelligence.
Paul Segre, CEO of Genesys said the acquisition is a “milestone transaction.”
“Our combined product portfolio will provide the broadest set of transformative customer experience solutions optimized for customers of all sizes and sophistication levels, available both in the cloud and on-premise. We are excited to work with the Interactive Intelligence team to deliver even greater innovation and value to our global customers and partners,” said Segre.
The sale has been unanimously approved by Interactive Intelligence’s Board of Directors and Genesys’ Operating Committee and is expected to close by the end of 2016.
Interactive Intelligence employs a total of 1,006 people in Indianapolis. A company spokesperson would not comment on whether any jobs would be lost or added as a result of the sale.
