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IPL warns scammer is attempting to take advantage of customers

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Posted at 2:39 PM, Jun 13, 2020
and last updated 2020-06-13 14:39:33-04

INDIANAPOLIS — A scammer is targeting Indianapolis Power & Light Co. customers, the utility company reported Saturday.

Courtney Arango, a spokesperson for IPL, said the company has been notified by customers that a scammer is impersonating IPL and threatening to disconnect service if payment is not received within 30 minutes.

"Unfortunately, these types of scams are common, particularly during difficult times such as the pandemic," Arango said.

According to its website, IPL says that if a representative calls a customer, the representative "will have specific and accurate information related to the customer's billing and account."

IPL also does not require or recommend a specific payment method or type and people should call IPL at 317-261-8222 to verify if someone from the utility contacted them about their bill.

Anyone who thinks they are a victim of a scam should call their local police department non-emergency number.