INDIANAPOLIS — A west side business owner was frustrated a year-and-a-half after Comcast serviced her building and left a damaged parking lot behind. It took RTV6 getting involved to get the job done.
Tiffany Wesseler contacted RTV6 Thursday after months of getting the run-around. She said she used just about every resource to get the damaged parking lot in front of her family business and a gaping hole in the corner repaired. Despite months of repeated calls to Comcast, the possible tripping hazard was never repaired.
"I'm very frustrated and I'm frustrated that I've contacted so many people," Wesseler said. "It's absolutely a safety hazard. It's just sad that no one wants to take responsibility for tearing something up, but they want to profit from what they've torn up."
After Wesseler called RTV6, we started asking questions and Comcast responded almost immediately saying they would look into the issue.
By 4 p.m., an assessor arrived at Wesseler's business to check out the damage.
"So I was like, 'Are you here because Channel 6 has contacted you?' He said, 'Well, this is the first I've heard about it.' I said, 'So really you're because Channel 6 had to call you for you to do something about it,'" Wesseler said.
Within the next hour, crews and equipment showed up to fill that large hole. In a phone conversation, Comcast public relations representative Mike Wilson said the company will also fix the crumbling parking lot damaged by the crews.
"You know that's pretty impressive in itself in, what, four hours? Four hours! So Thank you! You're going to make me cry," Wesseler said.