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BBB, Attorney General warn of ticket scams ahead of NBA All Star weekend

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Posted at 2:13 PM, Feb 14, 2024
and last updated 2024-02-14 14:13:59-05

INDIANAPOLIS — The Better Business Bureau and the Indiana Attorney General’s Office both issued warnings Wednesday about possible scams aimed at fans looking to attend NBA All Star events.

First of all, make sure you pay close attention to which website you’re using to purchase tickets.

Many people click on websites through social media or through a search engine, but they are not necessarily valid ticket sellers or resellers.

It’s a red flag if the price of the tickets seems too good to be true, according to Jennifer Adamany with the Better Business Bureau Serving Central Indiana.

“You want to go through a reputable vendor, so they want to be a member of the National Association of Ticket Brokers and you can check for that at,” said Adamany.

Adamany said beware of any tickets for sale on Facebook, Instagram, TikTok or similar sites.

“I'd be weary of being sought out online so social media,” said Adamany. “You might have a friend post saying they have tickets, but they could be hacked. So even if you know them you want to be careful of who they say they are. "

The Better Business Bureau also offers these tips:

  • Review the policies before making a purchase. You should only buy tickets from a ticket reseller that provides clear details about the transaction terms and how you will be refunded if the tickets are fake. Also, if the tickets are unavailable immediately, the reseller should disclose when the tickets will ship or be available for pickup.
  • Buy tickets with a credit card. Using a credit card helps protect you if the tickets are not as promised. Watch out for resellers who ask for unusual payment methods, such as sending gift cards or wiring money. This is a red flag. Learn more about payment types and how to protect yourself.

The Indiana Attorney General’s office also offers the following tips to consumers looking to take part in NBA All Star weekend.

  • Purchase tickets and other items from the NBA events app when possible.
  • Consider your source. Know the difference between a professional ticket broker (a legitimate and accredited reseller), a ticket scalper (an unregulated and unlicensed ticket seller), and a scammer selling scam tickets.
  • Know the refund policy. You should only purchase tickets from a ticket reseller that provides clear details about the terms of the transaction.
  • Use payment methods that come with protection. Always use a credit card so you may have some recourse if the tickets are not as promised.
  • Look for warning signs, like prices that seem a little too low or website addresses that seem odd.
  • Get email confirmations for all reservations and tickets.