Residents raise concerns over potholes on secondary streets

"Each day, pothole-filling crews are given a starting location to begin work, and then they address all potholes along a given road segment. As we still are in the beginning of the season, crews continue to focus on major thoroughfares which carry emergency vehicles and the largest volumes of traffic across the city. As we shift to the mid-and-later season, the strategy will shift to include more secondary streets and residential streets (which traditionally see less traffic and slower speeds). Efforts will see crews continue to work on thoroughfares, but then also addressing reported potholes on local roads nearby. This demonstrates the direct connection between the reported locations of potholes and the work plan for the crew. Our crews worked down total pothole requests to a very low number by the end of last season. So, it’s very likely they hit Wicker Road at some point last year, if not multiple times. Certainly, however, each new season (particularly the winter/spring) brings more deterioration. We continue to recommend that residents report all potholes to the Mayor’s Action Center if they’ve been filled before and have reopened."