MARION COUNTY — 911 dispatchers in Marion County are preparing for their busiest weekend of the year ahead of the Fourth of July on Monday.
On New Year's Eve, the 911 center experienced an outage after dispatchers received more than 1,000 calls within 4-5 minutes past midnight, including 206 in a one-minute time frame.
"We have a technician on site and the system has been tested and we are fully prepared to go into [this weekend] so we have redundancies in place," Marion County 911 Center Director Michael R. Hubbs said.
In Marion County, people can call 311 from mobile devices or 317-327-3811 for non emergency calls. 311 only works from mobile devices.
"Our dispatchers have to focus on those true emergency calls. So unfortunately, the 911 system is abused daily, we have lots of calls that come in to the center or the 911 Center that frankly shouldn't be there, but we have to answer them," Hubbs said. "We want to get through everyone efficiently and in to help. It really is a serious situation at the 911 Center every year this time of year."
Hubbs says if you're in doubt if it was a firework or gunshot, call 911 and law enforcement will investigate. Illegal firework activity and other incidents that are not immediate risks to people or property should be reported to 311.
-
One dead in shooting on east side of Indianapolis
A person was found fatally shot near 21st Street on the east side of Indianapolis Thursday evening, according to policeSevere weather damage? Here’s how to file your insurance claim
With all the widespread damage from severe weather many Hoosiers will be filing insurance claims. WRTV talked to a local professional about what you need to know before you start the process.Madison County seeks disaster declaration after storm leaves major damage behind
Emergency management officials are seeking a disaster declaration following severe damage caused by a recent storm.Powerful winds topple trees, trailer in Delaware County
Yorktown is cleaning up after a serious storm again, just seven months after experiencing a landspout tornado. Wednesday's storm took down dozens of trees, one of which fell on a historic cemetery.