INDIANAPOLIS — Shoppers can find just about anything online these days, but the Better Business Bureau says they're hearing about problems from people trying to buy secondhand items on the Internet.
The BBB Scam Tracker has gotten reports from shoppers who thought they bought legitimate vintage goods, only to receive knockoffs or nothing at all.
The BBB shared the following tips on how to protect yourself from vintage shopping scams:
- Avoid impulse buying, especially on social media. Keep in mind that scammers know how to target consumers based on their buying history. Even if an item seems perfect, try not to make an emotional decision to purchase. Scammers will try to make you feel like the item you are considering – especially vintage items – will get snapped up by someone else. Always take the time to research the item and the seller before you click “buy.”
- Scrutinize the website before you purchase. Check BBB.org and find the company’s BBB rating and BBB Accreditation status. Carefully review consumer reviews outside of the company’s website. Check BBB Scam Tracker. Do an internet search of the company along with the word “scam.” If others have had a poor experience or have been scammed by the company, don’t do business with them.
- Check for valid contact information. If a business doesn’t have a U.S. phone number, consider it a red flag. Keep in mind that scammers may use Google Voice numbers or use a Gmail or Yahoo business email address to appear legitimate. Trustworthy businesses should have a working phone number and preferably, a physical address that checks out, too.
- Pay with your credit card. Credit cards offer more protection for buyers than other payment methods.
- Keep good records. Write down where you ordered the items and take a screenshot of the website and the item listing in case it disappears later. This will make disputing the charges easier, if it becomes necessary.
Jennifer Adamany with the Better Business Bureau Serving Central Indiana shares more advice on how to avoid being a victim of this scam in the video player above.
Latest Stories
-
Dad Camp strengthens father–son bonds through shared adventure
From bike rides to soapbox races, Marian University’s Dad Camp gives fathers and sons a rare chance to unplug, play and build stronger bonds.
5-year-old boy rescued from apartment fire on northeast side of Indianapolis
A 5-year-old boy is recovering in the hospital after being rescued from a fire that broke out in an apartment, according to the Indianapolis Fire Department.
Missing 37-year-old Anderson man found deceased
On July 11, police said they received multiple tips from people who had recently seen Smith. This led authorities to the 2700 block of West 38th Street.
Woman found dead on east side of Indianapolis, IMPD rules incident a homicide
Officers arrived at the scene and found an adult woman with injuries consistent with trauma wounds to her body. EMS pronounced her deceased at the scene.
